At Mateo Voyages, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us worldwide.
Information We Collect
We may collect personal details such as your name, contact number, email address, and shipping information when you place an order with us. This information is necessary for processing and delivering your order.
How We Use Your Information
The information we collect is used solely to process your purchases, deliver products, and provide customer support. We do not sell, rent, or trade your personal information to third parties.
Payment Method
Mateo Voyages only accepts Cash on Delivery as the mode of payment. No online payment or card details are collected or stored by us.
Data Security
We take reasonable steps to ensure that your information is secure and protected against unauthorized access, alteration, or disclosure.
Opt-Out Instructions
If you no longer wish to receive marketing emails or promotional offers from us, you may opt out at any time by contacting us at [email protected] with the subject line “Opt-Out Request.”
Third-Party Services
We may use trusted third-party services such as shipping providers to deliver your orders. These service providers have access only to the information necessary to perform their functions.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us. Please contact us via email for assistance.
Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please reach out to us at [email protected].